At the Texas Power Switch, we often get the question: "It's been 'X' days since I've accepted the Texas Power Switch offer. When will I hear from my new provider?
This question is very relevant, because we want to make sure your switch is on its way. Normally, after accepting our offer, your details should be processed within 3 business days by the new provider, which should then send you a welcome email.
What we also noticed, is that this welcome email sometimes gets directed to the spam or junk folder, or in case of a gmail account, the promotions folder. So it is always good to check these as well!
If you can't find them, please let us know, you can do so, by replying to this topic, and our team will be right on it!
Nick Hirschstein
Hi,
At the Texas Power Switch, we often get the question: "It's been 'X' days since I've accepted the Texas Power Switch offer. When will I hear from my new provider?
This question is very relevant, because we want to make sure your switch is on its way. Normally, after accepting our offer, your details should be processed within 3 business days by the new provider, which should then send you a welcome email.
What we also noticed, is that this welcome email sometimes gets directed to the spam or junk folder, or in case of a gmail account, the promotions folder. So it is always good to check these as well!
If you can't find them, please let us know, you can do so, by replying to this topic, and our team will be right on it!
Kind regards,
Nick, Texas Power Switch